PRIVACY POLICY

INTRODUCTION

AccelPay is committed to protecting your privacy and maintaining the highest standards of data security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment processing services and visit our website.

By using AccelPay services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

INFORMATION WE COLLECT

Personal Information

We collect information that identifies, relates to, or could reasonably be linked with you or your business:

• Business and contact information (company name, address, phone, email)
• Financial account information required for payment processing
• Transaction data and payment history
• Identity verification documents and information
• Technical information about your systems and integration

Automatically Collected Information

When you interact with our services, we automatically collect:

• IP addresses and device identifiers
• Browser type and operating system information
• Usage patterns and interaction data
• Log files and system performance metrics
• Cookies and similar tracking technologies

HOW WE USE YOUR INFORMATION

We use the collected information for legitimate business purposes including:

• Payment Processing: To facilitate, process, and complete financial transactions
• Fraud Prevention: To detect, prevent, and investigate fraudulent activities
• Compliance: To meet regulatory requirements and industry standards
• Service Improvement: To enhance our platform performance and user experience
• Customer Support: To provide technical assistance and resolve issues
• Risk Management: To assess and manage financial and operational risks
• Communication: To send important service updates and notifications

INFORMATION SHARING AND DISCLOSURE

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users. These providers are contractually obligated to maintain confidentiality and use information only for specified purposes.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality agreements.

DATA SECURITY

We implement industry-leading security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Strict access controls and multi-factor authentication
• Monitoring: 24/7 security monitoring and threat detection
• Compliance: PCI DSS Level 1 certification and SOC 2 Type II compliance
• Regular Audits: Independent security assessments and penetration testing
• Employee Training: Comprehensive security awareness programs

DATA RETENTION

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods vary based on:

• The type of information and its purpose
• Regulatory and compliance requirements
• Legitimate business needs and risk management
• Your preferences and consent

When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing

To exercise these rights, contact us at privacy@diwwy.org.

COOKIES AND TRACKING

We use cookies and similar technologies to enhance your experience and analyze usage patterns. Types of cookies we use include:

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Help us understand how visitors interact with our site
• Functional Cookies: Enable enhanced features and personalization
• Security Cookies: Help detect fraudulent activity and enhance security

You can control cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by regulatory bodies
• Certification schemes and codes of conduct
• Binding corporate rules and other approved mechanisms

CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

POLICY UPDATES

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through:

• Email notifications to registered users
• Prominent notices on our website
• In-app notifications for platform users
• Direct communication for significant changes

Continued use of our services after policy updates constitutes acceptance of the revised terms.

CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: